Shipping & Returns
Processing Times
- Orders placed before 4pm GMT, Monday–Friday, are usually dispatched the same day.
- Excludes backorders, weekends, and national holidays.
Delivery Estimates
Delivery times may be affected by busy periods or factors beyond our control.
United Kingdom
- Tracked 48: 2–3 days (no Sundays)
- Tracked 24: 1–2 days (no Sundays), signature required
EU (excluding France, Monaco & Cyprus)
- 3–7 business days (FedEx FIC) — tracking number included
US Mainland, Switzerland, Singapore
- 5–8 business days (FedEx FIC) — tracking number included
Canada
- 5–10 business days (FedEx FIC) — tracking number included
Australia
- 7–15 business days (FedEx FIC) — tracking number included
Returns
- UK orders: Refund or exchange when returned within 30 days of purchase.
- International orders: Refund when returned within 60 days of purchase.