Shipping & Returns
30-Day Money Back Guarantee
Returns are accepted up to 30 days from order delivery. Customers are responsible for the return shipping cost. We are unable to refund postage that may have been paid on the original order. Exchanges, store credit and Gift Card sales are final. Full details and return instructions are available here.
Delivery Estimates
UK
Order before 1pm for same-day processing Monday – Friday*
Free Over £60 (2 - 3 Day RM Delivery Estimate, No Sundays)
Tracked 48 (2 - 3 Day RM Delivery Estimate, No Sundays)
Tracked 24 (1 - 2 Day RM Delivery Estimate, No Sundays)
Channel Islands
Order before 1pm for same-day processing Monday – Friday*
Free Over £60 (4 - 6 Day RM Delivery Estimate, No Sundays)
Tracked 48 (4 - 6 Day RM Delivery Estimate, No Sundays)
Tracked 24 (2 - 3 Day RM Delivery Estimate, No Sundays)
USA Mainland
Order before 10am GMT for same-day processing Monday – Friday*
Free Over $150 (7 - 21 Business Days, Tracked) For parcels up to 2KG
Royal Mail International (7 - 21 Business Days, Tracked) For parcels up to 2KG
DHL Express (5 - 7 Business Days) For parcels up to 4KG
*Please note delivery timescales are an estimate only, and do not account for events that may arise which are outside of our control, or peak times (ie. sale events, Christmas, etc.). We aim for same day dispatch when your order is placed before the cut-off unless you have purchased items on backorder/pre-order or during a sale event. Orders are not dispatched on the weekend (Sat/Sun) or on UK bank holidays. Any duty/tax incurred from cross-border shipping shall be payable by the customer upon delivery, therefore we advise you check your local customs policy where applicable. Shipping prices, times, and services are subject to change without notice.