Shipping & Returns
30-Day Happiness Guarantee
Your happiness means everything to us. If your purchase doesn’t quite hit the mark, just reach out within 30 days. We’re here to help with a refund or exchange, whichever works best for you. Please note, original postage costs aren’t refundable. Exchanges, store credit, and gift card sales are final.
Full details and easy return instructions are here.
Processing Times
We aim to dispatch same day if you order before 4pm GMT, Monday - Friday, excluding backorders, weekends and UK holidays. Delivery times are estimates and can be affected by busy periods or factors beyond our control.
Delivery Estimates
United Kingdom
Tracked 48 & Free Over £60 (2-3 Days, No Sundays)
Tracked 24 (1-2 Days, No Sundays)
USA Mainland
Free Over $200 (FedEx 3-7 Business Days, Tracked)
FedEx USA (3-7 Business Day Estimate, Tracked)
We don’t collect US sales tax. Any duties, taxes, or import fees may be charged by US customs on delivery.
EU Countries (Excluding Monaco & Cypress)
International (3-7 Business Day Estimate, Tracked)
EU Orders up to €150
No extra VAT or cross-border fees. What you pay at checkout is final.
EU Orders over €150
We don’t collect VAT on orders over €150. Your local customs office may charge VAT, duties, or fees on delivery. Please check your local import rules if you're unsure.
Shipping prices and services may change without notice. Thanks for your understanding!