Shipping & Returns
30-Day Happiness Guarantee
Your happiness means everything to us. If your purchase doesn’t quite hit the mark, just reach out within 30 days. We’re here to help with a refund or exchange, whichever works best for you. Please note, original postage costs aren’t refundable. Exchanges, store credit, and gift card sales are final.
Full details and easy return instructions are here.
Processing Times
We aim to dispatch same day if you order before 4pm GMT, Monday - Friday, excluding backorders, weekends and UK holidays. Delivery times are estimates and can be affected by busy periods or factors beyond our control.
Delivery Estimates
United Kingdom
Tracked 48 & Free Over £60 (2-3 Days, No Sundays)
Tracked 24 (1-2 Days, No Sundays)
US Mainland & EU Countries (Excluding Monaco & Cypress)
US and EU delivery is usually between 3-7 business days, and a tracking number will be provided.
International Import Duties / Tariffs / Taxes / Fees
No Surprises after Checkout
All US and EU orders are shipped with no extra costs to you. The price you see at checkout is the final price: no additional taxes, tariffs, customs duties, or handling fees on delivery.
Shipping prices and services may change without notice. Thanks for your understanding!